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Payment & Security

1. Payment methods

 The following are the payment methods accepted for online & bulk orders respectively:


Online Orders ( <720kg ) Bulk Orders ( >720kg )

Online Payment

(Paypal & Alipay)

Offline Payment

(Telegraphic Transfer) 


Offline Payment

(Telegraphic Transfer) 


How can I know if my payment is successful?

An order confirmation will be sent via email within 24-48 hours after your order and payment has been received. In the event that an order confirmation has not been emailed to you, please kindly contact us here or log into  your account to clarify on your order status.


Why was I charged with a different amount from my order?

If your order was found to be charged with the wrong amount, please kindly contact us at here for immediate assistance.


2. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Jadi restricts access of personal information to our employees, who need that information to process it for us, and are subjected to strict contractual confidentiality obligations.


3. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


4. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.